Account switching service
How to switch banks in Germany in 3 steps:
Step 1: open a new account (online in 10 minutes). Identity verification via VideoIdent.
Step 2: commission the account switching service (in the new bank's online banking). The new bank:
• Analyses your old account (standing orders, direct debits, regular incoming payments)
• Sets up all standing orders automatically on the new account
• Informs direct debit recipients (electricity, insurance etc.) of your new IBAN
• Informs payers (employer etc.) of your new IBAN
Step 3: close the old account (only after 2–3 months, once everything is running).
Duration: the entire switch takes approx. 10 business days. Since the Payment Accounts Act (2016), the service has been free of charge and every bank must offer it.
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