Emergency contacts for money matters

Sicherheitab 5 J.

The most important emergency numbers for money problems in Germany: card blocking (116 116), debt counselling (Caritas/Diakonie), consumer advice centres, BaFin, police in case of fraud.

Save these numbers in your phone (Germany):

Card blocked/stolen:

• 116 116 – blocking emergency number (free, 24/7, worldwide)
• Blocks: EC cards, credit cards, online banking, SIM cards
• From abroad: +49 116 116

Debt problems:

• Debt counselling (free!): Caritas, Diakonie, AWO, consumer advice centre
• Online search: schuldnerberatung.de

Fraud/rip-offs:

• Police: 110 or online report (online.polizei.de)
• BaFin: bafin.de/warnungen (warning list of dubious providers)
• Consumer advice centre: verbraucherzentrale.de (advice, help with cease-and-desist letters)

Identity theft:

• Inform your bank + block your account
• Activate Schufa identity protection
• Report it to the police

Lost your job:

• Employment Agency: register as a jobseeker no later than 3 days after notice of dismissal
• Apply for ALG I unemployment benefit

Death:

• Registry office (death certificate)
• Inform insurers (life insurance!)
• Pension insurance (widow's/orphan's pension)

Did you know? In an emergency: block accounts via Germany's central blocking hotline 116 116 (free, 24/7, also from abroad). Lost card, stolen phone, hacked account.

Something missing or could the translation be better?

← Notfall-Checkliste Finanzen Notgroschen →

📚 Emergency contacts for money matters understood?

Deepen your financial knowledge with 60 free learning modules and 16 calculators.

📚 To the learning paths →

🧮 Calculators 📖 Glossary

📅 Stand: 17. Juli 2026✔️ Redaktionell geprüftÜber SaveFoxy FAQ Fehler melden? Im Lexikon mitmachen